Return Policy

Due to the perishable nature of coffee products, all coffee bean sales are final.
We are unable to accept returns or exchanges once an order has shipped.

Order Issues & Concerns,
Please inspect your order upon delivery.

If your order arrives damaged, incorrect, or incomplete, please contact us at Prettycaffeinatedcs@gmail.com within the following time frames:

Damaged or missing items: within 48 hours of the delivery timestamp,
Incorrect items or other order concerns: within 7 days of delivery,

When reaching out, please include:

Your order number in the subject line,
A short description of the issue,
Clear photos of the product(s), packaging, and shipping label (for damage claims),

Once reviewed, approved claims may qualify for a replacement or store credit at our discretion.